Objectives of the Responsible Gambling Code of Practice

Responsible Service of GamblingThe Queensland Responsible Gambling Code of Practice aims to achieve the following outcomes:

  • Individuals, communities, the gambling industry and the Government have a shared understanding of responsible gambling practices.

  • Individuals, communities, the gambling industry and the Government have an understanding of their rights and responsibilities in relation to responsible gambling practices.

  • The gambling industry provides safe and supportive environments for the delivery of gambling products and services.

  • Customers make informed decisions about their gambling practices.

  • Harm from gambling to individuals and the broader community is minimised.

  • People adversely affected by gambling have access to timely and appropriate assistance and information.

All gambling providers within Queensland will be responsible for ensuring their commitment with the relevant practices contained in this Code of Practice. Each gambling provider will maintain appropriate records relating to the practices in the Code of Practice.

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