Meet Cameron Wilson, one of our amazing trainers, let’s find out a little bit more about Cameron!
Tell us a bit about yourself. (Interests, Hobbies)
I love spending time with my two boys. One loves footy in the backyard honing his skills for his dreams of the big time. The other edits clips from roblox and has a growing youtube following he will spend hours talking to me about.
What was your career journey prior to starting at CTA?
I have run McDonald’s, Sizzler and Grill’ds over a 20-year period. My focus was always building good culture in my teams and putting the extra energy I would then get from my staff into achieving KPI’s. It was a formula for success wherever I went.
What encouraged you to enter the hospitality industry as a trainer?
At the end of my hospitality career I enjoyed training staff and developing them more than other aspects of my job. My last stints in hospitality I would open new Grilld’s in SEQ as my training and passion got the green staff up to scratch in no time. It made sense to take a step into what I liked the most whilst still being able to utilise my years of experience.
If you can only eat one type of food for the rest of your life. What food would that be?
What has been your favourite thing about the hospitality industry?
No two days would ever be the same. The customers change daily. The staff mix changed daily. The product changed regularly (except at Sizzler). Hospitality is like sport where you can prepare as much as you can for a shift but it’s up to the day and how you react to it.
What would you consider to be your hospitality superpower?
Getting buy in from my staff to do what I needed them to do. Give them the reasons. The big picture. The why. Then it wasn’t me trying to pull my staff in a certain direction. It was us, as a team, being the best we could be.
How would you describe the future of hospitality in Australia?
Hospitality will never die out. Even Corona barely left a dent. The key is changing. Your customers and their needs and wants change almost daily. Keep up, by always changing, shifting something somewhere and you’ll not just survive but thrive.