Gaming Machines in Queensland Hotels

Responsible Service of GamingIn 2008, surveys were conducted to collate information about the gaming machines in Queensland, how many there are, and how they are being provided to patrons in a way that should comply with the responsible service of gaming. The results are posted below:

The Office of Liquor and Gaming Regulation (OLGR) surveys Queensland clubs and hotels with gaming machines, gathering information on industry dynamics, and providing an opportunity for the industry to voice their opinions on various business factors.

This article outlines the key points from the 2008 survey of gaming machine venues, and is part of a series published on the OLGR website.

Key points discovered from the results of these 2008 surveys include:

  • An approximate 42% of hotels reporting gross revenue increase from 2006–07 to the 2007–08 financial year, with a further 15% saying that their gross revenue had remained the same.

  • Some 20% of hotels reported that their gross revenue had decreased.

  • Over one fifth of hotels (22%) did not respond to this question.

  • Hotels also reported that, on average, 26% of revenue came from bar sales, 28% from take-away alcohol and 25% came from gaming machines, with most hotels providing other services such as live entertainment and accommodation.

Queensland hotels with gaming machines reported employing approximately 18,800 staff. This was split between:

  • 4,900 full-time staff

  • 1,400 part-time staff

  • 12,200 casual staff

  • 300 contractors.

Approximately 38% of Queensland hotels made building or facility improvements during the 2007–08 financial years. Collectively, Queensland hotels invested approximately $91.3 million on improving buildings or facilities during the 2007–08 financial year.

Most Queensland hotels (81%) provided community support to external groups, organisations or projects – most commonly supporting schools, health and sports and recreation organisations. In their support for communities, hotels collectively donated $2.9 million in cash support and $2.1 million in non-cash (in-kind) support.

Almost all hotels (96%) believed that responsible gambling provides a supportive environment for their customers. Most hotels (90%) believed that responsible gambling practices were good for their business.

To learn more about how your venue can join the 96% of Hotels successfully implementing Responsible Gambling Practices in their venues to provide supportive environments and improve business, visit our website and undertake your Online RSG Course today.