Do you know someone with a gambling addiction or dealt with patrons who have exhibited negative gambling behaviours? There are many myths and mistaken beliefs that encourage people suffering from gambling addictions. Customer Liaison Officer training is one way of ensuring that problem gamblers are not operating under the misconception of the following myths.
“If I keep gambling, eventually my luck will change and I’ll win back my money.”
When a patron places a bet, the outcome is independent of the first bet. Even if you’re on your tenth bet, the odds are no more in your favour than on the first bet.
“I almost won last time; I must be close to winning.”
Ok, so you may win more often by playing two or more poker machines at a time. However, you can still spend or more than likely lose more doing this.
“I’m feeling lucky today. I know I’m going to make a win.”
There is no such thing as luck. Hoping or wishing for a positive outcome will have no effect on the outcome of a bet.
“I’ve developed a special strategy to help me win. I know which numbers to pick for the lottery and press the stop button on poker machines at the exact time.”
There is no way you can influence the outcome of any of these betting formats. Lotteries and poker machines are calibrated on random systems, and there is no possible way to predict the outcome.
Gambling addiction should be taken seriously, with the appropriate help sought for the individual. It is important that your venue does not exhibit promotional material that is designed specifically to target vulnerable members of the community. You can find out how to facilitate your venue’s gambling activities by enrolling in our Customer Liaison Officer course.