A patron may approach a gambling venue and ask to be officially barred from all or part of the venue. This is called Self-Exclusion. Usually a person will request self-exclusion to prevent oneself from further problem gambling.
Self-Exclusion is voluntary with which –
The patron is asked to complete a Self-Exclusion Notice (Form 3A).
The Self-Exclusion Notice is the patron’s consent to prohibit oneself from some parts or the entire venue.
The patron completes and signs the form.
The venue may request a photo to confirm identity (mandatory if the venue is a casino).
The Customer Liaison Officershould assist the patron complete the form which then allows the venue to issue a Self-Exclusion Order (Form 3B).