This is a bundle deal – RMLV and Gaming Nominee Course for 11 & 12 November 2019

Day 1 – RMLV course – Monday 11 November 2019
8.30am – 6.30pm 

Queensland legislation requires that an RMLV course is mandatory for all licensees, nominees and applicants for a manager’s licence. Responsible management of Licensed Venues (RMLV) training was developed to reduce the negative impact of poor management practices on the community.

As the RMLV course targets licensees and nominees it is specifically designed with a management focus. The course not only provides details of the law and liquor licence requirements, it also includes a range of management strategies to assist operators in the responsible conduct of their business.

During the CTA Training Specialists (Club Training Australia) OLGR approved Responsible Management of Licensed Venues (RMLV) approved one-day course you can also expect to:

• Learn your responsibilities under the Liquor Act 1992
• Learn a range of management strategies to assist in the responsible operation of a licensed venue
• Learn how to use risk management and self-audit processes for the continued safe and responsible operation of your business

This face-to-face course is delivered over a 10 hour period.  RMLV certificates are valid for 3 years so this course is perfect for first-time manager or those who need to renew.

Prices and inclusions:

• Qualified trainer with real industry experience
• OLGR approved RMLV course certificate

This is a non-catered day.  All bookings subject to terms and conditions, which can be found here: RMLV Terms and Conditions.

Day 2 – Gaming Nominee & CLO – Tuesday 12 November 2019
8.30am – 6.30pm

Gaming Nominee

The Queensland Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to employ a Gaming Nominee. To hold a Gaming Nominee licence, you must successfully complete the approved Gaming Nominee training course and make an application to the OLGR for your licence.

Customer Liaison Officer

The Queensland Responsible Gambling Code of Practice requires that gambling venues appoint a person to perform the role of Customer Liaison Officer (CLO). The Gaming Nominee training course includes the CLO training.

This training course covers the legal responsibilities and best practice management techniques in accordance with the Gaming Machine Act (Qld).

Your Gaming Nominee course includes: 

• BONUS Customer Liaison Officer Training
• Statement of attendance
• Participant’s manual
• Morning, lunch & afternoon tea
• Qualified trainer with real industry experience
• Networking with other Gaming Nominees and Venues

For more information/ terms and conditions of bookings please click here.