Disorderly patrons

Responsible Managers understand that liquor cannot be sold or supplied to a disorderly patron.Responsible Managers understand that liquor cannot be sold or supplied to a disorderly patron.

Disorderly patrons are not necessarily unduly intoxicated. In fact many disorderly people who have not consumed liquor on the premises at all have caused many of the deaths that have occurred on licensed premises in Queensland.

Numerous incidents are reported to the police and Office of Liquor and Gaming Regulation each year which involve violence, including fights, assaults or accidents where patrons are knocked over by someone who has not been drinking.

A disorderly person may cause a disturbance or interfere with the enjoyment of other patrons. Disorderly patrons may come in many forms including patrons who are:

  • boisterous
  • aggressive
  • careless
  • argumentative
  • violent
  • under the influence of other substances.

Licensees and staff will need to assess the potential for a disorderly person to inadvertently cause harm to themself or other patrons. Their general behaviour may reduce the personal safety for all patrons and staff in a particular area.

Penalties relating to disorderly patrons

Supply liquor to a disorderly person:

  • licensee, approved manager, manager $50,000
  • another person $8,000

Allow liquor to be supplied to a disorderly person:

  • licensee, approved manager, manager $50,000
  • another person $8,000

Allow liquor to be consumed by a disorderly person:

  • licensee, approved manager, manager $50,000
  • another person $8,000

Avoid unnecessary fines at your licensed venue by ensuring that disorderly patrons are not supplied with alcohol.