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Gaming Nominee & CLO Online via Video Conference 10/07/2024

10 July @ 08:15 - 18:30

Virtual Event Virtual Event
Gaming nominee training
The Queensland Gaming Nominee course online via video conference expands on the legislative requirements of Gaming Nominees in Queensland venues as per the Gaming Machine Act, Gaming Machine Regulation, Queensland Responsible Gambling Code of Practice and other relevant legislation.
Participants who complete this course will be required to apply for their Gaming Nominee licence through OLGR.

Your Gaming Nominee & CLO Training Course Includes:

  • BONUS Customer Liaison Officer (CLO) Training
  • Statement of attendance
  • Participant’s manual
  • Qualified trainer with real industry experience
  • Networking with other Gaming Nominees and Venues

The Queensland Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to employ a Gaming Nominee. To hold a Gaming Nominee licence, you must successfully complete the approved Gaming Nominee training course and make an application to the OLGR for your licence.  Learn more about the requirements here.

You must also hold a current RSG certificate.  If you need to undertake an RSG course, simply click here to access our online course.

The Queensland Responsible Gambling Code of Practice requires that gambling venues appoint a person to perform the role of Customer Liaison Officer (CLO). The Gaming Nominee training course includes the CLO training.

What you will learn:

  • Latest Gaming Legislation
  • Self Exclusion Provisions
  • Nominee Obligations
  • Appeals Procedures
  • Active Monitoring
  • Interaction with the Community
  • Help and Support Information for Customers
  • Reporting Procedures to Queensland Office of Liquor and Gaming Regulation

*Bookings are subject to these Terms & Conditions.

Your Zoom link will be sent through the afternoon before the course. Please ensure you have the latest version of Zoom downloaded on your PC or Laptop. Google Chrome is advised if using Zoom through a browser. You will also require the use of a web camera, and the use of a speaker and microphone to input into the session throughout the day.


10 July
08:15 - 18:30


CTA Training Specialists
07 3878 8977
View Organiser Website


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