For the past three weeks we have been discussing the development of operational plans: fundamental to your business traineeship.
Communication is an important aspect of developing an operational plan. It is important to identify and communicate with all stakeholders of an operation.
Stakeholders are parties that hold an interest in the operation. They can include the operational staff, supervisors, managers, directors, owners, suppliers, and staff in external organisations, shareholders and guests. The relevant stakeholders should be consulted when constructing an operational plan. By listening to the different opinions and viewpoints, you will be better placed to make a balanced decision.
If the operation is a long, involved process then regular meetings will be necessary. Face-to-face communication between all people involved in the process is irreplaceable. Face-to-face communication dramatically reduces the amount of confusion and misinterpretation introduced by other forms of communication. Regular contact outside the meeting will also be important to keep track of progress.
Communication lines for the new operation should also be specified in the operational plan. This will help to ease any teething problems following the introduction of the new operation. Having a clear indication of whom to report difficulties to and knowing that they are open to discussion will help the process immensely. Make performance results available and visible. A traineeship in business studies will assist you develop and implement effective operational plans.