Since 2002, the Club Super Leadership Institute (formerly known as the Fosters Leadership Program) has offered 10 high performing individuals from within the industry, an opportunity to gain a highly coveted Diploma of Leadership & Management. More than just educational credentials, this program delivers industry recognition and continual professional development throughout a dedicated 12-month scholarship program.
The aim of the program is to create leaders of excellence to prosper within the Club Industry by creating a platform for future leaders to continue their education and create professional relationships with industry peers and stakeholders.
The second Alumni event was held at Parliament House on Friday 10th November. We celebrated the achievements of the 2017 graduates and gave a warm welcome to the new candidates for 2018.
It was a wonderful day of celebrations, and a great networking opportunity for all of the guests. With over 70 managers attending from Clubs across the state, alongside sponsors, supporters and of course our 2017 and 2018 participants, the attendees were treated to fine food, great drinks and some fantastic guest speakers.
Our guest speakers on the day included Mark Condi, the CEO of Bankstown Sports Club. Mark runs one of the most successful venues in NSW and has experience in nearly all facets of hospitality from his beginnings as a glassy 25 years ago, to now being a CEO of his own successful club. He spoke passionately on F&B strategies, the long-term success of the Bankstown Sports Club and the ultimate fulfillment of their vision ‘Making a difference in their community’.
Steve Parker also joined us for this prestigious event. As a former Marketing Manager for Aristocrat International, Steve encouraged robust discussion around gaming industry disruption, gaming adjacencies and shared his thoughts on what we as clubs need to do in response to these changes.
Tania Brown, HR Advisor from Star Gold Coast, helped us better understand what star quality means and how to get star quality staff, as well as providing great insights on the role of rewards and recognition, and how best to build a great culture and ultimately shape the future leaders of hospitality industry.
The final speaker of the day was a special treat, Alan Sher, Head of Financial Planning at Club Super, gave a special leadership presentation. With over 20 years’ experience in the financial services industry, Alan shared his best tips and ideas on leadership, education, as well as some great inspiration on how best to take control for your financial situation today, to create a solid foundation for your financial future!
Over the years the Queensland Club Industry has fostered many outstanding industry leaders who have ranged from Duty Managers, Marketing Managers right up to General Managers and CEOs. Regardless of where each manager began, there is a common characteristic of natural leadership and a passion for continual professional development that keeps them at the top of their industry.
And, while we are experiencing a mixture of sadness and excitement as we say goodbye to our current leadership crew, we are thrilled to welcome our next 10 participants on their new journey. This program really reinforces the essence of what our industry is all about.