Have you ever experienced one of your staff getting a third degree burn in the kitchen? What about one of your patrons falling down a set of stairs? Who handles it? Who knows exactly what to do in the event of an injury or emergency in your venue?
You don’t want to leave it to chance that your dedicated First Aid Officer just happens to be on duty at the exact moment tragedy strikes, having multiple team members trained and ready to help means that your staff and your patrons are always covered in an emergency.
First Aid training for all employees is highly recommended for the safety and prevention of illness or injury in every workplace, however, the immediate benefit of First Aid is obviously the health and wellbeing of the individual who has fallen ill or become injured.
So, if something happens at your venue, will you and your team be ready?
- Ready: When was your last First Aid assessment? What risk is your workplace at?
- Enough: Do you have enough First Aid trained staff? Is First Aid training up-to-date? Is everyone aware of who the dedicated venue First Aid Officers are?
- Accessible: Are First Aid kits and signs easily visible? Have you checked the equipment recently? Do you need a First Aid room?
- Drills: Have you run drills to prepare staff? Are First Aid procedures easily visible?
- You and Your: Do you know when or if your business needs additional First Aid? Do your activities increase First Aid risks? How do you cover First Aid beyond business hours?
How did you go answering those questions?
While not every job or location is dangerous, every employer is responsible for the safety of their employees in the workplace. One of the most successful ways to meet both legal and moral obligations to employees is to deliver First Aid training.
Plus, the gains are twofold, for both the employer and the employee, including:
- Faster response time during an emergency – In the event of an emergency, a fast employee response can save lives. Our venues have multiple opportunities for danger, elderly clients, burns and cuts in kitchens, stairs, the list goes on. Employees with training in first aid will be understand what steps need to be taken during any emergency offering.
- Reduction in workplace accidents through awareness – With in-house first aid training your employees will be more safety conscious in the workplace, leading to a reduced number of injuries and accidents. Minimizing risk to workers and patrons, as well as developing a positive attitude to safety in your venue, is an ideal environment for your team and your patrons.
- A more positive workplace environment – the key component in any business is its people. When your staff know that you are serious about their training and their safety, it creates a positive workplace environment that will flow into all areas of your establishment.
There are four key benefits of making First Aid training a requirement in the workplace:
- Tailored to the industry: You can tailor your First Aid training to suit the specific needs of your workplace and work within your risk management requirements and budget. For example, in the hospitality industry your risks could include kitchen staff burning or cutting themselves, or elderly patrons taking ill. Knowing your risks and creating a unique program means you can ensure your staff can effectively deal with any situation that may arise.
- Expense: By clearly understanding your risks and nominating how many staff would be required to have training to ensure someone is always on shift with the right safety skills is the most cost-effective safety strategy you can employ. While there may be upfront cost involved, if you review the long-term financial impact after an incident, providing training to all staff will help increase knowledge and awareness and reduce possible occurrences; which in turn will save you money. Being proactive is always the right call when it comes to safety.
- Employee morale: Providing First Aid training ultimately has a knock-on effect on staff morale, an integral part of any business. Training not only helps educate employees about First Aid care, but it also increases their confidence and ability within their roles, resulting in a better working environment for staff and patrons.
- Practical benefits: First Aid training gives employees a practical skill they can utilise in their personal life, where they become more aware of what is going on around them and ultimately helping reduce the number of incidents and accidents at work and at home, it really is a win-win!
There are few greater benefits in the workplace, than to have regular First Aid training. While you may not be able to completely banish accidents from the workplace, you can effectively manage them when they happen. If your team is confident and trained, their reactions times will be better, their decision making will be less panicked and their actions will focus on the solution, not the problem.
A well-trained team of employees who have accurate First Aid knowledge will be ready to react appropriately when an accident happens to provide relief, support and potentially save lives while waiting for professional medical support to arrive.
Don’t gamble with your safety, train your staff in First Aid to save money, and more importantly, save lives.
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