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Knowledge of Hazards

Being able to identify and resolve key hazards in the workplace is critical; this is as it prevents any potential…

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Controlling entry into a venue or event

Do you remember hearing about the disastrous 2010 Love Parade?  The electronic dance music festival held in Duisburg, Germany, was…

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Alcopops and minors

While alcopops come in a variety of fruity flavours and colours similar to lollies, there is a misconception by young…

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Alcohol Poisoning: The facts

It’s important to be aware that alcohol is a substance that is difficult for the body to process.  If too…

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The difference between intoxication and disabilities

While it is an essential part of every hospitality worker responsible for serving alcohol to refuse service to intoxicated patrons,…

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Do you know who your potential Customers are?

A potential customer is anyone wishing to purchase or use your product and/or hospitality services to meet both their needs…

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Separating foods for Food Safety

Keeping raw and ready-to-eat food is an essential part of food preparation, and helps prevent bacteria from causing serious harm…

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Recognise the signs of drug usage in your venue

In addition to preventing patrons from becoming intoxicated, venue management must ensure that illicit drugs are not consumed in or…

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Identifying Hazards

Job safety analysis (JSA) is simply looking at a task that is completed within a business, and ensuring that it…

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Managing intoxicated patrons

If you’re in a position of serving alcohol to members of the public, are you aware of the appropriate process…

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Preventing alcohol-related violence

Did you know that the 2004-2005 total costs attributed to alcohol-related crime, Australia-wide, was approximately $1.7 billion?

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Microwaves in your Commercial Kitchen

Commercial Kitchens have a vast array of different pieces of equipment designed to aid commercial cookery in an efficient and…

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