Statistics continually show that new workers are more likely to have accidents than other workers, regardless of the industry they work in, their age or occupation. Thus the person in charge of the business or undertaking (PCBU) needs to address the health and safety issues affecting new workers. An induction program is one way of […]
Food contamination is not just limited to ‘risky’ foods like raw meat. Fruits, vegetables and salads also run the risk of contamination. Raw or undercooked foods are the main source of bacteria in the kitchen. If food is not thoroughly cooked or if cooked food comes into contact with raw food, the risk of food […]
In our previous entry about Liquor Accords, we mentioned the importance of promotion and getting the appropriate stakeholders involved in the implementation of strategies that will contribute to the longevity of the Accord.
Although hygiene is an important facet of kitchen preparation, it is an equally important part of a functioning bar. How extensive is your beverage knowledge? Do you know which beverages must be refrigerated and which ones can be served at room temperature? Club Training Australia offers extensive hospitality training that can get you certified as […]
Earlier on in the week we mentioned how establishing a Steering Committee can help bring a Liquor Accord into effect. This week, we’ll be focusing on how developing local strategies can provide solutions to issues on a case-by-case basis.
Last time, we talked about the basic terms used in Player Loyalty Programs or PLP. This week, we’ll be looking at PLP reward point accrual or redemption mechanisms. Practice 5 outlines that PLP reward point accrual or redemption mechanisms do not focus exclusively on gambling activities where other venue activities are available, where practicable. Here […]
Have you ever used an online forum? Online forums are a way for people to come together and discuss certain topics online. Now, online forums have been transformed and become a way for individuals with gambling addictions to come together and work together through their issues.
Why is verbal communication important within the hospitality industry? People always tell to us that communication is important, but they never explain why. So really why is it so important and what are the keys to exceptional verbal communication? When completing a school based traineeship, you will learn in-depth the reasons as to why verbal […]
Did you know that food poisoning bacteria grow best in the temperature range between 5°C and 60°C? This is commonly referred to as the ‘temperature danger zone’. Temperature of food storage in an important facet of Food Safety. Read on to find out how you can keep your patrons safe.
You may have remembered us talking about the principles of liquor accords recently. This week, we look into what a steering committee is and what it means for your venue. One of the first goals you should implement when establishing a liquor accord is establishing a steering committee. The main role of this committee is […]
Why should you train your staff in workplace health and safety (WHS)? Isn’t it just an additional cost? Training your staff in workplace health has numerous benefits for both the organisation and the individual.
Have you ever seen a colleague gambling online during work hours? Gambling and gambling-related activities are frequently carried out within work hours by individuals with gambling addiction. They use work as a shield from family and friends – and at the same time, using the workplace as an outlet for their addiction.