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CTA, Creating a point of difference

The Group Management Diplomas that we are currently running have been great for the whole team and have given us…

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Fast facts with Club Training Australia

As 2012 comes to an end we would like to share with you some fast facts about our training over…

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Hire for attitude! Train for aptitude! Everyone Wins!

During 2012, CTA embarked on an incredible journey to expand our offering across the state involving community clubs.  We teamed…

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Apprentice Chef’s, Personal service, great results

In 2012, our Commercial Cookery experts Paolo Pavia and Aletia Ramscar oversaw the dramatic growth of our Apprentice Chef programs….

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Meet Kerry Woodley; superstar & banana bread enthusiast

We all face challenges everyday but can you imagine if your challenge was based, on the majority, personal perception or…

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Effective Inductions for New Workers

You cannot simply put a new worker on the job and expect them to work safely. Nor it is enough…

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Food Safety Programs and Vulnerable Persons

The introduction of food safety programs for certain sectors of the food industry was part of the national food reform…

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RMLV: Promotion of Alcohol at Events

The Alcohol Beverages Advertising Code also outlines the protocols for Promotion of alcohol at events. This blog is designed to…

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Clean Hospitality Venues: Bathrooms, Gaming and DOSAs

This blog continues a series on keeping a hospitality venue clean, for students undertaking a hospitality traineeship.

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Best Practices for Licensees Using ID Scanners

Where ID scanner technology is used by a licensed venue, the licensee collects valuable data which it needs to protect,…

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Preventing Drink Spiking

There is increasing concern about the dangers of drink spiking on licensed premises. Be aware that drink spiking is a…

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Gambling Player Loyalty Programs: Practices for Clubs and Hotels (Part I)

The Queensland Responsible Gambling Guidelines for Player Loyalty Programs (PLP) contains nine (9) practices for Customer Liaison Officers and gaming…

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