Monthly Archives: November 2012

Working in Hospitality: Product Knowledge

One of the first things you will learn when undertaking a school-based traineeship in hospitality is that you must be able to describe foods and beverages on the menu in ways that make them sound appetising and attractive, and must give customers accurate information in response to any questions or queries.

RMLV: Advertising Alcoholic Beverages Code of Practice

The Alcohol Beverages Advertising Code is designed to ensure that alcohol advertising will be conducted in a manner which neither conflicts with nor detracts from the need for responsibility and moderation in liquor merchandising and consumption, and which does not encourage consumption by underage persons.

Investigation of Incidents: Distributing The Outcome Report

The distribution and use of an incident report will depend on, to some extent, who prepares the report and for what reason. ¬†At the workplace level, the report is likely to be prepared by a safety officer or person delegated to manage safety, together with a report from the elected worker health and safety representative […]