Monthly Archives: April 2012

Online Courses

Responsible Service of Alcohol (RSA) Responsible Service of Gambling (RSG) Customer Liaison Officer (CLO) Follow Workplace Hygiene Procedures (HYG) Responsible Service of Alcohol Bridging (RSA) Responsible Service of Gambling Bridging (RSG) Implement Food Safety Procedures (FSP)

Smartphone Mystery Shopping

Mystery shopping takes an exciting turn as the CTA and DWS team apply Smartphone technology to completely revamp the mystery shop experience. The program is currently being delivered in a broad range of large clubs and hotels throughout Queensland. Mystery shops are conducted by industry experts who provide extensive feedback on all departments and benchmark […]

Raising the Steaks with Symbio Alliance

Your Apprentice, Your Products, Your Profits! Thanks to everyone who attended the CTA Chef Forum ‘Raising The Steaks’ at the recent HGA.  This was a great event with chefs coming far and wide including those from Mossman, north of Cairns. CTA Commercial Cookery Trainers, Paolo Pavia and Aletia Ramscar presented on the importance of quality versus quantity and what your […]

School based trainees kick goals at Ipswich Jets!

Last year, Ipswich Jets commenced their first group of School Based Trainees, offering six local Ipswich kids a great opportunity to undertake a Certificate III in Hospitality. At the end of April, all six will graduate, and four will be offered ongoing employment at the club. General Manager of the Ipswich Jets, Justin Hall commented: When CTA first […]